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How to shut off your gas, water and electricity

gas off image

How to shut off the gas supply

In an emergency:

  • Open your gas meter box, which is located on an outside wall of your home
  • Turn the red tapered lever at a right angle to the pipe to switch off

It’s vital that you know where your gas, electricity and water systems are located and how to shut them off in an emergency.

Please take a few moments now to familiarise yourself with these procedures. They’re not difficult, but knowing how to act quickly won’t just keep you and your family safe, it could also protect your new home from any further damage.

How to shut off your water

How to shut off your water

  • Find your stop tap. This will have been pointed out by a member of our team when you moved in. It is clearly labelled
  • Once you’ve located your stop tap, you’ll need to turn it clockwise until it won’t go any further
  • Turn your taps downstairs to check that you have turned the water off. You may find that a little water still comes out – that’s normal and just means water in the pipes is making its way down

TURNING YOUR WATER BACK ON AGAIN

  • Make sure all your taps are turned off
  • Turn the stop tap anti-clockwise until it won’t go any further
  • Turn any tap on to check that everything’s working properly. You may find that the tap spits. Don’t worry, that’s just air in the pipes making its way out.
Mains cold water
electricity panel opened

How to switch off your electricity

  • Go to your consumer unit. Your electrical consumer unit will have been pointed out by a member of our team
  • Switch off the main red switch – this turns off ALL electricity coming into your house

SWITCHING OFF THE ELECTRICITY IN SOME ROOMS ONLY

You can also isolate the electricity to various rooms as marked on the individual circuit breakers, which will also switch off a circuit when a fault is detected within the consumer unit. Ensure you use a qualified electrician to install fixture and fittings in your home